1. Fill out an online form.

2. Wait for the preliminary verification of your complaint. You will be informed about next steps to take via email.

3. If your complaint is verified, please, send us the product that is non-complaint with the agreement to our address.

4. Once we receive the product, we will inform you within 14 days (via email) about the manner the complaint is processed.

! Products purchased for promotional prices cannot b returned. ! The cost of delivery of a product non-complaint with the agreement shall be borne by the Customer. COD packages will not be received.

Check the complaint's status

Please enter number of complaint and check "check " button.


  * required fields